Shipping

Shipping

Our goal is to offer you the best shipping options, no matter where you live.


The time frame for order delivery is divided into two parts:


Processing time: All orders are sent directly to our fulfillment centre when the order is placed. Processing time includes order verification, tailoring, quality check and packaging. This takes 1-2 days.


Shipping time: This refers to the time it takes for items to be shipped from our fulfillment warehouse to the destination.


After processing, all orders are shipped with appropriate carriers using tracked services.

Order and Shipping Confirmation

You will receive an email confirmation once your order has been successfully placed—it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are en route to you.

Why haven't I received an order confirmation yet?

After placing your order you will receive an order confirmation from us.

Did you not receive this email? Check your junk mail!

If you do not find it there, then something probably went wrong with filling in your details.

Check in your account if your e-mail address is correct.

International Orders


We ship worldwide! All international orders ship with tracking numbers.


We are not responsible for fees or taxes imposed by your country, including but not limited to customs fees/tariffs. Please research the fees and taxes charged by customs and/or shipping carriers in your country before placing an order with us.


Though we ship to most countries in the world, we are unable to ship to certain countries where adult products are illegal, such as Saudi Arabia.


We are not responsible for orders turned away at customs if the country does not allow adult products to enter its borders, or if it is criminal to possess an adult product generally or specifically.


Note that some brands restrict us from selling their products outside of the U.S. In most cases, our software will prevent you from purchasing these products from our website..